White Sand Furniture, Inc.
Columbus, Ohio 45453
October 16, 2016
Mr. James Wilson
Royalty Furniture, Inc.
P.O. Box 3132
Austin, TX 78703
Dear Mr. Wilson:
Subject: October 14 letter about Late Order
We have just receivedyour
October 14 letter about your order which did not arrive on time. We are
extremely sorry that we have not been able to deliver your order as
scheduled. We really regret to inform you that the delay was caused by
the late arrival of some of the raw materials.
we managed to deliver the furniture you ordered a few days ago. We
believe it will reach you in two days. We hope it will be ready for
again, Please allow us to express our sincere apology for the delay and
the inconvenience it has caused you. It was really due to the fact
that is beyond our control.
will struggle to prevent this incident from happening again
in future and hope we can continue our business as usual. Should you need to contact us, please use this number (315) 1234567.