Apology Letter for Late Order Delivery



Apology Letter sample for Late Order Delivery

 

Excellent Shopping
111 Waverly Drive 
Berkeley, CA 94706


September 13, 2010 

Mr. Allan Newman
358 Norris Road
San Diego, CA 94702

Dear Mr. Newman:

We apologize for the late delivery of your order. We have just implemented a new delivery system that still has a few items to be accomplished, but we made sure your order fixed and sent it out this morning. With this new delivery system, I guarantee that we can handle your order faster and better in future. For your trouble, we have enclosed a $30 gift certificate which can be used at any of our stores any time. We would like to apologize for the delay of your order and any inconveniences this must have caused you.

Sincerely,

 

Anthony Maloney

Customer Service Manager


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