Caribbean Textile, Inc
5220 West 22nd Street
Newyork, Y 10062
Dear Sir :
We hereby inform you that we have received the goods we ordered in a timely manner. However, after we checked, there were several items that are not in accordance with our orders and some others were damaged. This causes delays in delivery of goods to our customers so that they feel disappointed with the delay and switch to another company. This is totally unacceptable and could damage our reputation.
Therefore, we hope that you are willing to re-examine the item and immediately replaced the damaged goods. We do not want this incident to happen again to avoid disappointment to all parties in future.
We look forward to hearing from you as soon as possible.