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Apology letters are usually written when somebody or a company does something wrong to somebody else or to another company.
How To Write Apology Letters
When we do something wrong that hurts somebody, it is extremely necessary that we take a quick action to rectify the problem so that It will not harm your business. One of the best way to do this is by writing an apology letter. An effective letter of apology can improve a relationship and grow your business effectively. To make an effective letter of apology, we must pay attention to the following techniques :
- Write the apology letter as soon as possible after we do something wrong (within one or two days).
- Write a brief letter that explains the situation.
- Do not defend ourselves by blaming the situation or someone else.
- Assure the recipient that you will not repeat your regrettable behavior in future.
- Tell the recipient that you value your relationship with him or her.
- Back up your apology letter with appropriate behavior at the next available opportunity.
An effective apology letter can not only repair your relationship but also improve the quality of your relationship. In the long term it can boost your business's growth.
Apology Letter Sample for Delaying Payment
Best Sales Shopping
Purchasing Agent Niagara Waterfall Street Columbus, MI 48002
September 29, 2020
Helen Bracken Credit Department Shoes Incorporated 222 Plainfield Road Syracuse, NY 13212 Dear Mrs. Helen Bracken: We do apologize for delaying our payment. We really do not want to make our payment late but we have many things to do urgently last weekend. That's why we were not able to make payment on time. Nevertheless, this morning we just settled this payment first thing so that we will be able to continue our business with you. We, herewith, enclosed the check. Thank you for your discretion regarding our account. Sincerely Vicki Ball Purchasing Manager |
Download the apology letter in Google Drive.
Apology Letter Sample for Forgetting A Date
405 Joaquin Street
Modesto, CA 95354
September 13, 2020
Dear Sue,
I am sorry for forgetting our lunch date yesterday. It was completely my fault. I was so busy at work that I didn’t remember I had a lunch date with you.
How about I treat you to lunch at the new Mexican restaurant Amor’s tomorrow at 12:30PM? I have marked this date in my planner so I will not forget about it.
I'd just like to apologize again for missing the lunch date.
Your Friend,
Brian
|
Download the apology letter in Google Drive.
Apology Letter sample for Late Order Delivery
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111 Waverly Drive Berkeley, CA 94706
September 13, 2020
Mr. Allan Newman 358 Norris Road San Diego, CA 94702 Dear Mr. Newman: We apologize for the late delivery of your order. We have just implemented a new delivery system that still has a few items to be accomplished, but we made sure your order fixed and sent it out this morning. With this new delivery system, I guarantee that we can handle your order faster and better in future. For your trouble, we have enclosed a $30 gift certificate which can be used at any of our stores any time. We would like to apologize for the delay of your order and any inconveniences this must have caused you.
Sincerely,
Anthony Maloney
Customer Service Manager |
Apology Letter For Order Cancellation
Java Shopping Mall
789 Waverly Drive Berkeley, CA 94706
May 18, 2020
358 Norris Road San Diego, CA 94702 Attention : Mr. Michael Boston Dear Mr. Boston: We herewith would like to inform you that we cancel our order. We have just ordered all the items we need from another factory because you cannot deliver our order in time. We hope that you can handle our order faster and better in future. We would like to apologize for any inconvenience this must have caused you. Sincerely, Anthony Englet Purchasing Manager |
Apology Letter for Sending Wrong Goods
| Clearance Holland Purchasing Agent Columbus Shoe Street Columbus, MI 48002
September 29, 2020
Brian Johnson 555 West 23rd Street New York, 10062
Dear Mr Johnson:
Your complaint letter about the items that are not in accordance with your order has been received and we understand its contents. We apologize for the error and we will immediately withdraw the item and replace it with the goods you order. We guarantee that it will not happen again in future. We appreciate your understanding and hope we have corrected our mistake to your satisfaction.
Sincerely,
John Bailey |
